Privacy Policy

At https://dmv-online-services.dmv-california.com, commonly referred to as dmv-online-services (‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. Our Privacy Policy is designed to inform you about our practices regarding the handling of personal data, ensuring compliance with a variety of privacy laws globally, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais Alquinhy (LGPD), California’s California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant privacy laws.

This policy is intended to cover all aspects of your interaction with our website, applications, services, and products. It is important to be aware that this policy does not apply to external platforms, applications, products, or services that you may access through links on our platform, each with their own distinct privacy policies.

Our Privacy Policy pertains to various activities where you engage with us, such as using our applications and services as an authorized user, visiting our websites that fall under this Privacy Statement, interacting with communications from us like newsletters, emails, calls, or texts/SMS, and more.

We collect a range of personal data to provide and improve our services. This includes:

  • Account Information: To manage your account and deliver our services.
  • Payment Information: For processing transactions and preventing fraud.
  • Financial Information: To manage billing and invoicing.
  • Purchase Information: To track service usage and fulfill orders.
  • Mobile Device Identifiers: To enhance user experience, analytics, and support device management.
  • Location Data: When necessary to provide location-based services or for security purposes.
  • Feedback: To improve our products and services based on your input.
  • Social Media Information: For social media integration and to tailor content accordingly.
  • Product Information: To understand product usage and enhance user satisfaction.

We gather this data through various means, including direct user input, interactions with our services, and the use of automated technologies like cookies and tracking tools. In some instances, third parties may also provide us with personal data, which is subject to their privacy practices.

Our website employs cookies to facilitate a better user experience, enhance site functionality, and assist with analytics. These cookies are categorized as Strictly Necessary for core functionalities, Preference for customizing user experiences, and Analytics for tracking visitor behavior. Users have the option to manage non-essential cookies through our dedicated Cookie Manager.

We retain personal data for no longer than necessary, as required by law or for the purposes for which it was collected. Once the purpose has been fulfilled or the retention period mandated by law expires, we take steps to delete or anonymize the data.

To ensure the security of your personal data, we implement organizational safeguards and employ advanced security measures throughout our processing activities. This includes encrypted communication channels and the use of secure third-party vendors.

We are committed to respecting the privacy of children under the age of 18. Our services are not intentionally designed for or directed to children under this age, and we do not knowingly collect personal data from them.

In accordance with various privacy laws, you may have certain rights regarding your personal data, such as access, rectification, erasure, restriction, portability, objection, non-discrimination, the right to file appeals/complaints, and the right to withdraw consent at any time. To exercise these rights or for any privacy concerns, please reach out to our dedicated privacy team.

We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through an announcement on our website.

Should you have any questions, require assistance with unsubscribing, or wish to raise a data-related concern, please feel free to contact our privacy team via email at [email protected] or by sending a written correspondence to the address provided on our website.